Workforce Management Data Aggregator Release Notes
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This release includes the following new features and enhancements:
- The WFM ETL Database now stores Agent Hourly Wage and Rank information in its WFM_AGENT Dimension table. (WFM-23895)
- Added support for virtual platform ESXi 5.5.
This release contains the following resolved issues:
Agents now correctly display as non-adherent to predefined Vacation schedule states when that state is included in a Schedule State Group, other than the general Time-Off Fixed state. User configured Time-Off type adherence works as expected. (WFM-23249)
No special procedure is required to upgrade to release 8.5.201.00.