8.5.100.03

Workforce Management Data Aggregator Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
03/16/15	General					X

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Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

• WFM Server now performs data synchronization between the Configuration database and WFM database (previously performed by Data Aggregator).
• Support for Oracle 12c Database Management Systems
• Support for Microsoft SQL Server (MSSQL) 2014

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release 8.5.100.03.