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8.5.304.11

Genesys Knowledge Center CMS Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
07/06/18 Hot Fix X X

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What's New

This release includes only resolved issues.



Resolved Issues

This release includes the following corrections and modifications:


The CMS now successfully retrieves knowledge bases without displaying an IO error. Previously, in certain conditions, the path to the entities within the Knowledge Base could be corrupted resulting in the CMS unable to open the Knowledge Base and displaying the error "Knowledge base IO error: Error while retrieving knowledge bases". (GK-6177)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.304.11.

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This page was last modified on July 6, 2018, at 11:28.