8.5.304.26
Genesys Knowledge Center CMS Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 02/10/22 | Hot Fix | X | X |
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What's New
This release contains the following new features and enhancements:
- This release includes important security fixes related to the Apache Log4j vulnerability (CVE-2021-44832). In particular, the Apache Log4j version included with Genesys Knowledge Center CMS has been upgraded to 2.17.1. (GKC-3329)
Resolved Issues
This release contains the following resolved issues:
The CMS is now able to display documents and categories, even if some data corruption occurs within the modification histories. In this scenario, if you attempt to update some documents or categories with a broken history, the CMS does not allow the write operation and still displays the Category IO error: Error message. To get rid of the issue, repair the knowledge base as follows:
- Make a full Knowledge Base backup that includes the export of the Knowledge Base configuration.
- Delete the Knowledge Base.
- Restore the Knowledge Base from its backup.
(GK-8606)
The Modifications tab of the CMS now successfully updates if you publish or synchronize documents. Previously, in certain conditions, some data inconsistencies prevented the synchronized modifications from being removed from the Modifications tab. Additionally, the javax.jcr.RepositoryException error message was sometimes displayed after hitting the Synchronize button. (GK-8100)
You can now delete categories from Genesys Knowledge Center CMS for single-language knowledge bases. Previously, in single-language knowledge bases, the CMS would display a Category not found error message when performing this action.(GKC-3330)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.304.26.