8.5.304.29

Genesys Knowledge Center CMS Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
02/28/22	Hot Fix			X			X

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Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

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Genesys Knowledge Center

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

• The operation for retrieving category instances has been reimplemented using JCR navigation and the GKC server now supports request-level caching when retrieving Knowledge Bases. Now, if you restore using the SYD process, the operation is performed approximately ten times faster. (GKC-8608)
• The CMS can now detect and repair broken categories. When the CMS gets a selection of categories, the (BROKEN) string is now displayed for each broken item and enables the user to correlate his or her activity on this item. (GK-8612)

Resolved Issues

This release contains the following resolved issues:

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The CMS no longer forces the update of a document upon the actualization of transitive dependencies. The CMS now actualizes a document when a user is viewing, editing, or publishing an instance of this document. The persistence of transitive modifications only occurs when a user explicitly saves the document. Previously, the actualization of transitive dependencies may have resulted in the publication of an older version of the document. (GK-8611)

Upgrade Notes

No special procedure is required to upgrade to release 8.5.304.29.