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Genesys Knowledge Center CMS Release Notes
|Release Date||Release Type||Restrictions||AIX||Linux||Solaris||Windows|
This release includes only resolved issues.
This release includes the following corrections and modifications:
The CMS now successfully retrieves knowledge bases without displaying an IO error. Previously, in certain conditions, the path to the entities within the Knowledge Base could be corrupted resulting in the CMS unable to open the Knowledge Base and displaying the error "Knowledge base IO error: Error while retrieving knowledge bases". (GK-6177)
No special procedure is required to upgrade to release 8.5.304.11.