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8.5.302.09

Genesys Knowledge Center CMS Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
04/14/17 Hot Fix X X

Helpful Links

What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


This version delivers a number of fixes to document publication scenarios where regional languages are involved (GK-4575, GK-4555, GK-4529, GK-4510)


When an agent uploads attachments to Knowledge Center, they are now accessible after publication. Previously this functionality was not behaving correctly. (GK-4190)


Documents with attachments are now publishing correctly. Previously, attachments were lost when a backup and restore was performed on the knowledge base. (GK-4168)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.302.09.

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This page was last modified on April 14, 2017, at 06:49.