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8.5.250.20

Genesys Administrator Extension Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
01/19/18 Hot Fix X X

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What's New

This release contains the following new feature or enhancement:

  • This release of Genesys Administrator Extension supports the following Language Packs:
    • Arabic 8.5.250.19
    • Chinese (Simplified) 8.5.250.19
    • Czech 8.5.250.19
    • French (Canada) 8.5.250.18
    • French (France) 8.5.250.18
    • German (Germany) 8.5.250.18
    • Italian (Italy) 8.5.250.19
    • Japanese 8.5.250.20
    • Korean 8.5.250.19
    • Polish 8.5.250.18
    • Portuguese (Brazilian) 8.5.250.18
    • Russian 8.5.250.18
    • Spanish (Mexico) 8.5.250.18
    • Turkish 8.5.250.18


Resolved Issues

This release contains the following resolved issues:


In Japanese GAX, as per the Japanese practice, Agent Name now appears in the correct format (Last Name and then First Name). (GAX-9622)


In localized GAX, Show Column Filter in Agent Dashboard now filters correctly. (GAX-9607)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.250.20.

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This page was last modified on January 18, 2018, at 23:22.