Genesys Administrator Extension Release Notes
|Release Date||Release Type||Restrictions||AIX||Linux||Solaris||Windows|
This release contains only resolved issues.
This release contains the following resolved issues:
Tenant Administrators and Supervisors can now access an agent's Options tab or change the Skills assigned to the agent even if the user does not have Write permission to the Transactions/UserPreferences folder.
More specifically, GAX no longer creates an empty section in the Annex of a Person object if that user does not have Write permission to the Transactions/UserPreferences folder. Previously, this prevented a Tenant administrator or supervisor in a Genesys Cloud configuration from accessing the Options tab of agents or changing Skills assigned to agents. (GAX-8680)
You can now import a configuration file that contains configuration options with no assigned values (for example, 1TRG= ) into a Transaction object.
More specifically, GAX now imports a configuration file containing null values into a Transaction object. Previously in this scenario, GAX did not import the file and displayed the error message Unable to import the options from uploaded file, Please check GAX logs for more detail instead. (GAX-8653)
No special procedure is required to upgrade to release 18.104.22.168.
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