8.5.250.20

Genesys Administrator Extension Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
01/19/18	Hot Fix			X		X

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Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

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Genesys Administrator Extension

Genesys Products

List of Release Notes

What's New

This release contains the following new feature or enhancement:

• This release of Genesys Administrator Extension supports the following Language Packs:
  • Arabic 8.5.250.19
  • Chinese (Simplified) 8.5.250.19
  • Czech 8.5.250.19
  • French (Canada) 8.5.250.18
  • French (France) 8.5.250.18
  • German (Germany) 8.5.250.18
  • Italian (Italy) 8.5.250.19
  • Japanese 8.5.250.20
  • Korean 8.5.250.19
  • Polish 8.5.250.18
  • Portuguese (Brazilian) 8.5.250.18
  • Russian 8.5.250.18
  • Spanish (Mexico) 8.5.250.18
  • Turkish 8.5.250.18

Resolved Issues

This release contains the following resolved issues:

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In Japanese GAX, as per the Japanese practice, Agent Name now appears in the correct format (Last Name and then First Name). (GAX-9622)

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In localized GAX, Show Column Filter in Agent Dashboard now filters correctly. (GAX-9607)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.250.20.