Jump to: navigation, search

Genesys Administrator Extension Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
08/04/17 Hot Fix X X

Helpful Links

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

Clicking the SIP Server Application Options properties in GAX now correctly loads the existing empty sections and sections containing integer values. Previously in this scenario, when the section contained empty or integer values, it prevented the application from correctly loading the page. (GAX-9402)

GAX now attempts to reconnect when its connection to Configuration Server is disrupted. GAX has a Reconnect Timer which is activated when the connection to Configuration Server is disrupted or when there is an error from the PSDK library. Two scenarios cause GAX to lose its connection to Configuration Server:

  • Errors from the PSDK—For example, any network failure or exception from the PSDK library could cause warm standby to go into infinite switch-overs/reconnection attempts even when the connection to Configuration Server is still active.
  • Network glitches—For example, warm standby might be turned off in PSDK.

Previously in scenarios like these, GAX did not attempt to connect to Configuration Server when the existing connection was disrupted due to a network failure or an error from the PSDK library. (GAX-9384, GAX-9401)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on August 9, 2017, at 15:00.
Comments or questions about this documentation? Contact us for support!