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9.1.008.06

Genesys Hub Plug-in for Workspace Desktop Edition Release Notes


Genesys Hub Plug-in for Workspace Desktop Edition is part of 9.x starting in 9.1.000.03.
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
03/04/22 Update X


Helpful Links


What's New

This release contains the following new features and enhancements:

  • The plugin now allows agents to send WhatsApp Interactive Messages containing List Messages or Reply Buttons using Standard Responses. A new agent permission, InteractionWorkspace.WhatsApp.canChangeAttachmentsInReplyButton, is now available for administrators to allow agents to change attachments in a message containing Reply Buttons. (MSGA-3251)


Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release 9.1.008.06.

This page was last edited on March 4, 2022, at 11:05.
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