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Genesys Hub Plug-in for Workspace Desktop Edition Release Notes

Genesys Hub Plug-in for Workspace Desktop Edition is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
03/04/22 Update X

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What's New

This release contains the following new features and enhancements:

  • The plugin now allows agents to send WhatsApp Interactive Messages containing List Messages or Reply Buttons using Standard Responses. A new agent permission, InteractionWorkspace.WhatsApp.canChangeAttachmentsInReplyButton, is now available for administrators to allow agents to change attachments in a message containing Reply Buttons. (MSGA-3251)

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on March 4, 2022, at 11:05.
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