9.1.008.07

Genesys Hub Plug-in for Workspace Desktop Edition Release Notes

9.x

Genesys Hub Plug-in for Workspace Desktop Edition is part of 9.x starting in 9.1.000.03.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
02/06/23	Hot Fix						X

Helpful Links

Releases Info

• List of 9.1.x Releases
• 9.1.x Known Issues

Product Documentation

• Messaging Applications

Genesys Products

• List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

---

The plugin now correctly attaches the following Key-Value Pairs (KVPs) when transferring an interaction to an Agent:

• IW_RoutingBasedOriginalEmployeeId
• IW_RoutingBasedTargetType
• IW_RoutingBasedTargetId
• IW_RoutingBasedRequestType

(MSGA-3493)

---

Upgrade Notes

No special procedure is required to upgrade to release 9.1.008.07.