9.0.009.00
Predictive Routing - Agent State Connector Release Notes
Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
---|---|---|---|---|---|---|
03/28/2018 | General | Under Shipping Control | X | X |
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What's New
This is a restricted release for this component. For availability of this release, contact your Genesys representative. This release contains the following new features and enhancements:
- The component name has been updated from Genesys Predictive Matching - Agent State Connector to Genesys Predictive Routing - Agent State Connector.
- Journey Optimization Platform was renamed to AI Core Services in release 9.0.009.01.
Resolved Issues
This release contains no resolved issues.
Upgrade Notes
No special procedure is required to upgrade to release 9.0.009.00.
This page was last edited on March 28, 2018, at 19:16.
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