Predictive Routing - Agent State Connector Release Notes
|Release Date||Release Type||Restrictions||AIX||Linux||Solaris||Windows|
|03/28/2018||General||Under Shipping Control||X||X|
This is a restricted release for this component. For availability of this release, contact your Genesys representative. This release contains the following new features and enhancements:
- The component name has been updated from Genesys Predictive Matching - Agent State Connector to Genesys Predictive Routing - Agent State Connector.
- Journey Optimization Platform was renamed to AI Core Services in release 9.0.009.01.
This release contains no resolved issues.
No special procedure is required to upgrade to release 9.0.009.00.