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Predictive Routing - Agent State Connector Release Notes

Predictive Routing - Agent State Connector is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Solaris Windows
03/28/2018 General Under Shipping Control   X   X

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What's New

This is a restricted release for this component. For availability of this release, contact your Genesys representative. This release contains the following new features and enhancements:

  • The component name has been updated from Genesys Predictive Matching - Agent State Connector to Genesys Predictive Routing - Agent State Connector.
  • Journey Optimization Platform was renamed to AI Core Services in release

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on March 28, 2018, at 19:16.
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