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9.0.015.01

Predictive Routing - Agent State Connector Release Notes


Predictive Routing - Agent State Connector is part of 9.x starting in 9.0.006.06.
Release Date Release Type Restrictions AIX Linux Solaris Windows
02/26/19 General Under Shipping Control X X


Helpful Links


What's New

This release contains the following new features and enhancements:

  • Agent State Connector (ASC) now asynchronously reads Configuration Server responses, which enables faster, more efficient handling of large quantities of event data from Configuration Server. (PRR-4398)


Resolved Issues

This release contains the following resolved issues:


This release improves how ASC handles changes to Agent Skills and Groups at runtime. (PRR-4346)


Upgrade Notes

No special procedure is required to upgrade to release 9.0.015.01.

This page was last edited on March 20, 2019, at 17:47.

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