Jump to: navigation, search

maximum-msg-number

Section: pop-client
Default Value: 100
Valid Values: Any integer greater than 0
Changes Take Effect: At the next POP cycle


Specifies the maximum number of messages that E-mail Server can retrieve during an incoming cycle for this account.

Important: When using the EWS protocol, the recommended range of valid values is from 1 to 10, because the ews-java-api library saves all the new incoming email messages in the memory before E-mail Server processes these emails.

processed-items-folder-name

Section: pop-client
Default Value: empty string
Valid Values: Any valid string to a folder on the corporate e-mail server
Changes Take Effect: At the next POP cycle


Specifies the folder where retrieved items from Exchange server are moved. If the value is empty, the items will not be moved. The value must be the name of a valid folder on the corporate server. If a folder with that name does not exist in the corporate server, E-mail Server tries to create it. The option is effective only for the following protocols: IMAP, GRAPH, and EWS.

8.5.211.09

E-mail Server Release Notes

Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
03/25/24 Update X X


Helpful Links

Releases Info


Product Documentation

Genesys Engage Email

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

  • Email MIME header Sender has been added to the interaction’s user data as a header Header_Sender. (ESR-16221)
  • ESJ now allows to specify a destination folder to move read emails using the new option, processed-items-folder-name. The option is effective only for the following protocols: IMAP, GRAPH, and EWS. (ESR-16471)
  • The maximum-msg-number option default value has changed to 100. When using the GRAPH protocol, the maximum number has a hard limit of 100 even if the option value is higher. (ESR-16232)
  • Third-party libraries have been updated with the latest versions in accordance with our security policies and best practices. (ESR-16327)
  • Starting from version 8.5.211.09, ESJ:
    • does not support Windows Server 2012
    • supports Red Hat Enterprise Linux 9
    See the eServices page in the Genesys Supported Operating Environment Reference Guide for more detailed information and a list of all supported operating systems. (ESR-16475)


Resolved Issues

This release contains the following resolved issues:


E-mail Server Java now correctly initializes the connection to the Message Server if the network logger is configured. Previously, with the default configuration, ESJ was reconnected to the Message Server every hour. (ESR-16447)



Upgrade Notes

No special procedure is required to upgrade to release 8.5.211.09.

This page was last edited on January 31, 2025, at 09:48.
Comments or questions about this documentation? Contact us for support!