Jump to: navigation, search

Legal Notices

[+] Genesys E-Mail

New in Genesys E-mail 8.5.x Releases

[+] New in Release 8.5.2


[+] New in Release 8.5.1


[+] New in Release 8.5.0


block-parent-userdata-with-prefix

Section: chat-client
Default Value: No default value
Valid Values: Empty or any string that presents a valid chat interaction userdata prefix
Changes Take Effect: Immediately
Introduced: 8.5.203.01

Specifies a list of prefixes delimited by a semi-colon (;). Each prefix is the name of a chat interaction userdata that E-mail Server filters out when creating a child outbound email interaction to send the chat transcript. The prefixes are case insensitive. An empty value indicates that E-mail Server does not filter out any userdata when it creates the child interaction.

Genesys Engage Email

The Genesys Engage Email channel is part of the Genesys Engage Digital (eServices) platform. E-mail Server mediates between the enterprise email server, the Universal Contact Server database, and Interaction Server.

What's New

Release Note

E-mail Server 8.5.x Release Note

Documentation

E-mail Server Administration Guide

Get recommendations for monitoring and adjusting your E-mail Server configuration.

eServices Deployment Guide

This guide includes information on deploying eServices components, including information specific to E-mail Server.

Configuration Options

Find the latest information on configuration options for selected eServices components:

More Release Information

This page was last edited on September 18, 2020, at 13:39.
Comments or questions about this documentation? Contact us for support!