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protocol-timeout

Section: pop-client
Default Value: 00:05:00
Valid Values: Any time period in the hh:mm:ss format
Changes Take Effect: At the next POP cycle
Modified: 8.5.205.03

Whether in the pop-client or smtp-client section, specifies the message timeout value. The timeout is raised if the corporate e-mail server does not reply to protocol messages sent to it within the time specified for this option. You may want to adjust the timeout value to handle large messages. If the timeout expires before a message has finished processing, the following may occur:

  • A large incoming message may be repeatedly resubmitted, blocking processing of all following messages. Prevent this by increasing the value for this option in the pop-client section.
  • A large outgoing message may result in a Send service failure. Prevent this by configuring this option in the smtp-client section.

connect-timeout

Section: pop-client
Default Value: 00:05:00
Valid Values: Any time period in the hh:mm:ss format
Changes Take Effect: At the next POP cycle
Modified: 8.5.205.03

For the pop-client and smtp-client sections, specifies the timeout value for the socket connection. The timeout is raised if the connection to the server (corporate e-mail server for the pop-client section or SMTP server for the smtp-client section) cannot be established within the time specified for this option.

service-plus-mailbox-connect

Section: pop-client
Default Value: true
Valid Values: true, false
Changes Take Effect: At the next POP cycle
Introduced: 8.5.203.03
Discontinued: 8.5.204.04

When the value is set to true, the POP client connects to its mailbox by using the entire value in the mailbox option as the user name. When the value is set to false, the POP client connects to its mailbox by using only the [service account] part of the value in the mailbox option as the user name, when the mailbox option has the value of [service account][delimiter][mailbox name].

service-mailbox-delimiter

Section: pop-client
Default Value:
Valid Values: Any ASCII character
Changes Take Effect: At the next POP cycle
Introduced: 8.5.203.03
Discontinued: 8.5.204.04

Specifies the delimiter for [service account] and [mailbox name] in the value of the mailbox option when the mailbox option has the value of [service account][delimiter][mailbox name].

When this option has a value, E-mail Server uses the [service account] part of the mailbox option value as the username to acquire the OAuth2 token to access the mailbox.

service-account

Section: pop-client
Default Value: No default value
Valid Values: Any valid service account name in Office 365
Changes Take Effect: At the next POP cycle
Introduced: 8.5.204.04
Modified: 8.5.209.05

Specifies the service-account name. When its value is not empty, E-mail Server uses it as the username to acquire the oAuth2 token to access mailboxes under the service account.

This option is supported for POP3, IMAP, and EWS protocols.

8.5.204.04

E-mail Server Release Notes

Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
04/01/22 Update X X


Helpful Links

Releases Info


Product Documentation

Genesys Engage Email

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

  • E-mail Server can now send <service-account> as the username to request the OAuth 2.0 bearer token to access mailboxes under the specified service account.
    The following option is introduced to support this feature:
    (ESR-15724)
Important
This service account feature overrides the functionality that was released in the version 8.5.203.03. The options, service-mailbox-delimiter and service-plus-mailbox-connect, have been discontinued.


Resolved Issues

This release contains the following resolved issues:


E-mail Server now supports configurable timeouts for HTTP requests used to retrieve OAuth 2.0 tokens. To configure the timeouts, use the following configuration options in the pop-client section and smtp-client section:



Upgrade Notes

No special procedure is required to upgrade to release 8.5.204.04.

This page was last edited on July 24, 2023, at 16:49.
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