Required Versions of Genesys Components
The following is a list of minimum versions required to achieve end-to-end functionality.
| Component | Version |
|---|---|
| Chat Server | 8.5.105.05 |
| Genesys Co-browse Server | 8.5.002.00 |
| Genesys Mobile Services | 8.5.106.14 |
| Genesys Web Engagement Server | 8.5.000.15 |
| Genesys Knowledge Center Server | 8.5.200.11 |
Additionally, for supporting Typing Preview:
| Component | Version |
|---|---|
| Workspace Desktop Edition | 8.5.108.11 |
Additionally, for supporting CometD:
| Component | Version |
|---|---|
| Chat Server | 8.5.108.+ |
| Genesys Mobile Services | 8.5.109.+ |
This page was last edited on November 10, 2017, at 19:50.
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