Jump to: navigation, search

Supplement to Gplus Adapter for Siebel CRM Deployment Guide

Welcome to the Supplement to the Gplus Adapter 8.0 for Siebel CRM Deployment Guide. It provides descriptions of new features introduced in 8.0.3 release of this adapter and any other changes to deployment information that are not reflected in the PDF.

New In This Release

8.0.310

The following new features or functionality are included in this 8.0.310 release:

Feature Affected Adapter Components
Synchronizing user passwords from Siebel to Genesys using Configuration Synchronization Gplus Adapter for Siebel CRM Configuration Synchronization
Custom fields verification during campaign synchronization Gplus Adapter for Siebel CRM Campaign Synchronization
Optimized search query while accessing Siebel business components Gplus Adapter for Siebel CRM Campaign Synchronization
A new configuration option, xml-dump-dir, to control additional logging of XML messages Gplus Adapter for Siebel CRM Campaign Synchronization
Support for SIP Cluster Gplus Adapter for Siebel CRM Voice Component
Support for OpenJDK 8 or Oracle Java 8 Developer's Kit (JDK) Gplus UCS Gateway Server for Siebel CRM
Support for Siebel CRM IP2017 and Siebel CRM 2018 All
Support for Windows Server 2016 All
Support for UTF-8 encoding Supported by the following components:
  • Gplus Adapter for Siebel CRM, Multimedia Component
  • Gplus Adapter for Siebel CRM Voice Component
  • Gplus Adapter for Siebel CRM Media Routing Component
  • Gplus Communication Server for Siebel CRM
  • Gplus UCS Gateway Server for Siebel CRM
New options to control client connections Added support for Gplus Communication Server for Siebel CRM and Gplus Adapter for Siebel CRM Configuration Synchronization

8.0.300

The following new features or functionality are included in this 8.0.300 release:

Feature Affected Adapter Components
Support for Siebel version 16.0 (IP2016). All
Support for Unresponsive Process Detection All except of Gplus UCS Gateway for Siebel CRM
Support for SIP Preview Interaction Gplus Adapter for Siebel CRM Voice
Support for Genesys Call Recording Gplus Adapter for Siebel CRM Voice
Support for Sending Chat Transcript via Siebel-side E-Mail Gplus Adapter for Siebel CRM Multimedia
Support for Campaign Templates Gplus Adapter for Siebel CRM Campaign Synchronization
Support for TLS v1.1 and v1.2 All

New Features Deployment

Articles that describe new feature deployment can be one of two types: “New” and “Updated”.

  • Articles of the “New” type can be read and applied as independent section. All procedures in this section are complete sufficient and should not be integrated into any other procedures. Just follow the procedure as provided.
  • Articles of the “Updated” type should be read and applied in parallel with corresponding PDF chapters. Procedures in these chapters may refer to legacy procedures and contain additional steps to them. Steps like “Doing step X of procedure Y do action Z” or “After the step X of procedure Y do sub-step Z” are possible there.
Released in Version Feature Name Article Type Date Released
8.0.310 Synchronizing user passwords from Siebel to Genesys using Configuration Synchronization New December 19, 2018
Transport Layer Security Support - new options for client connection control Updated
Common Changes, Chapter 1: System Requirements section Updated
Common Changes, Chapter 4, Deploying the Configuration Synchronization Component section Added
Common Changes, Chapter 5, Deployment Guide Common Changes Added
8.0.300 Common changes to the Deployment Guide Updated December 15, 2016
Sending Chat Transcript via Siebel-side Email Updated
Genesys Call Recording Support Updated
Unresponsive Process Detection Support New
Campaign Templates Support New
Transport Layer Security Support New
SIP Preview Interaction Support New
Retrieved from "https://docs.genesys.com/Documentation:GP:Dep:Welcome:8.0.3 (2019-07-16 07:50:23)"
This page was last modified on December 19, 2018, at 14:31.

Feedback

Comment on this article:

blog comments powered by Disqus