Resource_Group Subject Area
This subject area represents the membership of contact center resources among resource groups.
Subject Area Dimensional Model Tables
|DATE_TIME||Allows facts to be described by attributes of a calendar date and 15-minute interval.|
|RESOURCE||Allows facts to be described based on the attributes of contact center resources.|
|RESOURCE_GROUP_FACT view||Describes the membership of resources in resource groups.|
This page was last edited on August 29, 2016, at 21:58.