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Known Issues and Corrections

This tab includes known issues found in or affecting all versions of Business Edition Premise 8.1.2.

To view known issues in BEP components, click the links in the Release Note column of the Components topic.


eServices component shutdown through the eServices Solution can cause voice call routing to stop

If you have deployed the email option in Business Edition Premise, any subsequent stoppage of eServices using the eServices solution shuts down call routing due to the presence of shared components in eServices and voice solutions. (ESHDP-153)

Workaround: Do not use the eServices solution to shut down eServices while voice call routing is ongoing; to shut down eServices, shut down the individual eServices applications.

Latest version: 8.1.200.07

This tab includes known issues found in or affecting English (U.S.) versions of BEP. All issues under the General tab also affect the English localization.

To view known issues in BEP components, click the links in the Release Note column of the Components topic.


Retrieved from "https://docs.genesys.com/Documentation:G1:dep:issues:8.1.2 (2019-04-18 13:32:56)"
This page was last modified on January 5, 2015, at 07:32.

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