Add Attachments

To add an attachment to your Standard Response:

Click Attachments under your Standard Response in the Category Tree to open the Attachments configuration page.

• To add an attachment, click Attach.
• To remove an attachment, select it, then click the trash can icon.
• To view an attachment, select it, then click Open. This opens the attachment for viewing only. You cannot save any changes that you make to the attachment.

Next Steps

• Review the history and manage versions
• Create Field Codes