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Configuring Tenancy

CSAPIProxyGMS.png Steps to configure tenancy (single-tenancy and multi-tenancy).

Configuring Single-Tenancy

Procedure: Configuring Single-Tenancy

Purpose: To configure a single tenant for your GMS/CS application

Steps

  1. Edit your GMS/CS application with Configuration Manager or with Genesys Administrator.
  2. In the Tenants tab, click Add to select your tenant.

GMSCSTenant-single-tab.png

Important
If you configure a single tenant:
  • The configuration for the business-attributes section is compatible with the former 8.1 UCS/CS configuration.
  • Do not modify your application to use the additional HTTP headers available for multi-tenancy. By default, Context Services uses the tenant ID defined in your Tenants tab.

Configuring Multi-Tenancy

Procedure: Configuring Multi-Tenancy

Purpose: To configure multiple tenants for your GMS/CS application

Important
This feature is available for GMS/CS applications only.

Steps

  1. Edit your GMS/CS application with Configuration Manager or with Genesys Administrator.
  2. In the Tenants tab, click Add to select your tenants.
    GMSCSTenant-multi-tab.png
  3. For each tenant, define the associated business-attributes.<tenantID> section. For example, the business-attributes.CS section below defines the configuration for the CS tenant.

GMSCSTenant-BA-multi.png

This page was last modified on January 23, 2015, at 09:55.

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