9.0.006.21

Genesys Knowledge Center Server Release Notes

9.x

Genesys Knowledge Center Server is part of 9.x starting in 9.0.000.15.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
06/02/21	General			X			X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Knowledge Center

Genesys Products

• List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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NLP processing can now be disabled for indexing and search. (GK-8575)

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History is now retrieved from a separate Agent UI endpoint. Also, you can now disable returning history. (GK-8570)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.006.21.