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Genesys Knowledge Center Server Release Notes

Genesys Knowledge Center Server is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
11/22/21 Hot Fix X X

Helpful Links

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

The information in the Top 10 Authors report no longer includes approvers as part of the metric count. Previously, the information in the report included both authors and approvers as part of the metric count. (GK-8590)

To execute this hotfix you must perform a reprovisioning procedure against the Genesys Knowledge Center Server.

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on November 30, 2021, at 08:31.
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