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Genesys Knowledge Center Server Release Notes

Genesys Knowledge Center Server is part of 9.0 starting in
Release Date Release Type Restrictions AIX Linux Solaris Windows
11/02/18 General X X

Helpful Links

What's New

This release contains the following new features and enhancements:

  • Language support:
    • Improved natural language processing tools for better precision of queries in Romanian.
    • Added natural language processing tools in Croatian.

Resolved Issues

This release contains the following resolved issues:

Users can now restrict direct access to Kibana within Pulse widgets through the configuration options. Previously, Kibana with Reporting Dashboards was publicly accessible from the "kibana" port. (GK-7619)

Knowledge Center Server can now deploy Reporting Widgets correctly into Pulse. Previously there was a problem with deploying reporting metrics through Red Hat Enterprise Linux. (GK-7603)

Upgrade Notes

No special procedure is required to upgrade to release


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This page was last modified on November 2, 2018, at 09:49.