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If you have an issue or a question regarding Remote Alarm Monitoring, you can submit a Support Case to Customer Care.

Login to My Support and select Open a Case from the left-side menu. Complete the mandatory fields; for Product Category, select Genesys Care Tools:

Tools case 1.png

Then for Product, select Remote Alarm Monitoring:

Tools case 2.png

Submit your request and a Customer Care Tools specialist will contact you.

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This page was last modified on 18 November 2016, at 16:38.