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8.5.010.12

Genesys Pulse Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
12/18/14 General X X

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What's New

  • You can now create external data for display in Genesys Pulse by using the Genesys Pulse Restful Web Service API.

  • Genesys Pulse can now report data for Context Services activities with the GMS collector integrating Data Depot and Genesys Pulse.

  • Widgets now rapidly refresh statistics that have change-based notifications, at a speed depending on factors such as network speed, system load, and number of updates.

  • Genesys Pulse now provides a migration tool to enable migration from releases 8.5.000 and 8.1.4 to release 8.5.010.


Resolved Issues

This release contains the following resolved issues:


Genesys Pulse now correctly displays the Utilization statistic from the eService Agent Activity template as a percentage. Previously in some scenarios, the statistic was incorrectly displayed as a string. (WBRT-4898)


Creating templates with a statistic that has its value set to Time Range 1 without specifying a Time Range value no longer causes an incorrect configuration. (WBRT-4854)


The Line chart now correctly displays data in scenarios when a connection problem occurred the first time data was loaded. (WBRT-4675)


Genesys Pulse now correctly displays truncated long values on the vertical axis of line charts. (WBRT-4568)


If you use MS SQL server for your Genesys Pulse database, a database lock no longer unexpectedly appears in certain scenarios. (WBRT-4546)


The Insensitivity field is now validated on the page to edit statistics. (WBRT-4406)


When a user switches between "By Group" and "By Individual Objects", the object tree now displays correctly. (WBRT-4349)


Performance: Widgets used on the default dashboard do not remain in the system when the user's or default dashboard do not refer to them. (WBRT-4164)



Upgrade Notes

Refer to the Deployment Procedure for this release to deploy the installation package within your environment.

Supported Languages

See Release 8.5.1 Translation Support.

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This page was last modified on May 12, 2017, at 10:43.