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Genesys Pulse Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
01/15/16 Hot Fix X X

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Genesys Pulse

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What's New

  • Genesys Pulse now supports the following browsers:

    • Microsoft Internet Explorer 11
    • Microsoft Edge 12
    • Mozilla Firefox 42+
    • Google Chrome 46+
    • Apple Safari 8+

  • The Genesys Pulse API has the following changes:

    • GET/PUT/POST/DELETE for api/wbrt/layouts now works only with layouts
    • GET/PUT/POST/DELETE for api/wbrt/templates is now added for use with templates
    • GET/PUT/POST/DELETE for api/wbrt/tabs is added for use with dashboards (handled previously by GAX)

  • Genesys Pulse has new Twitter Media Activity and Facebook Media Activity templates and an updated Chat Agent Activity template. To use these templates, deploy the latest pulse_statistics.cfg file to the Stat Servers you use for Genesys Pulse.

Resolved Issues

This release contains the following resolved issues:

Alerts configured with value set to 0 (zero) are no longer reset when you edit a widget or template. (WBRT-6409)

The template.xls file containing template descriptions is now available after installation. Previously, since release, it was not installed as expected. (WBRT-6401)

Only the user's widgets are counted if the widgets limit per user is enabled. Previously, all widgets saved on the current user's dashboards were counted (WBRT-6333)

The add and edit a widget tabs no longer stay open after you delete the dashboard or widget that is being edited. (WBRT-6319)

The widget is saved correctly if you repeatedly press Save while creating a widget before the tab closes. Previously, multiple widgets were added to the dashboard. (WBRT-6294)

Genesys Pulse performance is no longer impacted if you perform multiple operations, such as creating or editing widgets, or opening or closing multiple management tabs. (WBRT-6279)

Genesys Pulse now supports Microsoft Internet Explorer 11 and Safari 8. (WBRT-6233, WBRT-6231)

Upgrade Notes

Refer to the Deployment Procedure for this release to deploy the installation package within your environment.

Supported Languages

See Release 8.5.1 Translation Support.

This page was last edited on May 12, 2017, at 18:43.
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