9.0.012.02

Predictive Routing - Agent State Connector Release Notes

9.x

Predictive Routing - Agent State Connector is part of 9.x starting in 9.0.006.06.

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
11/02/18	Hot Fix			X		X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Predictive Routing

Genesys Products

• List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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Agent login status is no longer lost after Agent State Connector reconnects to Configuration Server. (PRR-3767)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.012.02.