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Genesys Knowledge Center CMS Release Notes

Genesys Knowledge Center CMS is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Solaris Windows
03/16/20 Hot Fix X X

Helpful Links

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

You can now create and restore a backup file (up to 500 MB) of a knowledge base that includes large documents (that is, documents that contain numerous images). Previously, it was problematic to restore the backup of more than 50 MB. (GK-8456)

The From and To options in the Genesys Knowledge Center CMS Date filter are now working as expected in the No Answer and Votes tabs. Previously, it was not possible to select the From and To options. (GK-8455)

Categories are now correctly displayed in a tree format. (GK-8446)

Genesys Knowledge Center CMS is now rendered correctly in Internet Explorer and Microsoft Edge browsers. The page styles are now fixed and the CMS UI is displayed correctly in both of these browsers. (GK-8437)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on March 17, 2020, at 08:56.
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