Default Value: genesys-chat
Valid Values: Any valid string
Changes Take Effect: After restart
Specifies the media origin assigned to interactions that are submitted to Interaction Server by Chat Server, created by "InviteToChat" requests (or "outbound chat").
Genesys Driver for use with Genesys Hub Release Notes
|Release Date||Release Type||Restrictions||AIX||Linux||Solaris||Windows|
This release contains the following new features and enhancements:
- Support for InviteToChat ESP request. This method allows initiation of outbound chat sessions from a strategy and sending WhatsApp notification templates to customers. The InviteToChat request is an invitation for a customer who is using voice IVR interaction to switch to Chat or Messaging and continue the conversation. (MSGA-2403)
- A new configuration option, media-origin, that specifies the media origin assigned to interactions that are created by InviteToChat requests and submitted to Interaction Server by Chat Server. (MSGA-2339)
This release contains the following resolved issues:
The driver now correctly processes header cookies for HTTP responses received from Hub. (MSGA-2351)
No special procedure is required to upgrade to release 9.1.004.08.