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Genesys Driver for use with Genesys Hub Release Notes

Genesys Driver for use with Genesys Hub is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Solaris Windows
09/30/19 Update X X

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What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

Universal Contact Server (UCS) can now save WhatsApp-related images with descriptions that are longer than 256 characters. Previously, it was unable to store these images. (MSGA-2334)

When an SesSendOutbMsg request is sent to Digital Messaging Server (DMS), there is no longer a java.lang.NullPointerException: pair can't be null exception in the DMS log. Note that the ESP Method SesSendOutbMsg is an internal method that is designed to be used in communication between DMS and its drivers, and it is not supported for use for other purposes. (MSGA-2319)

The ESP Method ValidateContact now returns the appropriate response if the phone number is not found in WhatsApp. (MSGA-2238)

Upgrade Notes

This update release of Genesys Driver for use with Genesys Hub ( requires Digital Messaging Server or later.

This page was last edited on October 24, 2019, at 12:13.
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