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Section: channel-ghub
Default Value: 100
Valid Values: 50-500
Changes Take Effect: After restart

Specifies how many messages per request are pulled.


Section: channel-ghub
Default Value: 300
Valid Values: 1-3600
Changes Take Effect: After restart

Specifies how long, in seconds, fetched messages are reserved by the Genesys Hub. The option specifies the value of the reserve_time parameter of the FETCH request, posted to the Hub by the driver. The FETCH request retrieves inbound messages from the Hub's inbound queue and returns them to the driver. The Hub's fetch process blocks a set of messages, sent to the driver, from any other consequent FETCH requests. The messages are blocked until the Hub will receive the CONFIRM request from the driver, or the timeout with reserve_time value will expire.

Genesys Driver for use with Genesys Hub Release Notes

Genesys Driver for use with Genesys Hub is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Solaris Windows
04/19/19 Update Under Shipping Control X X

Helpful Links

What's New

This release contains the following new features and enhancements:

  • The driver can now process an External Services Protocol (ESP) request that is sent from the routing strategy to check if a certain phone number is a client of WhatsApp. (MSGA-1887)
  • The following changes to configuration options:
    • A new option, x-hub-pull-reserve-time, specifies how long in seconds fetched messages are reserved by Genesys Hub. (MSGA-1988)
    • The option x-hub-pull-size now uses the default value 10 and has a valid value range from 1 to 1000. (MSGA-1989)

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on September 20, 2019, at 18:20.
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