Lightning Experience (v8)
The Lightning Experience functionality in Gplus Adapter for Saleforce - Agent Desktop option is the same as it is in Salesforce with the following exception(s):
Accessing the activity record can be done slightly differently in Lightning Experience. There is a Refresh Activity History icon that can be used instead of navigating off the page, or refreshing:
- Click Contacts from the menu bar.
- Select the contact name.
- Click the Refresh Activity History icon, in the Activity tab to review all Past Activity.
- Clicking on an activity will open the Task window for that item.