Support for Interaction Server Cluster

Web Services supports Interaction Server Cluster deployment for load balancing. For more information on cluster deployments, suggested configurations, and the configuration procedure, see Interaction Server Cluster.

Special considerations

The Cloud Cluster can have one of the following connections:

• Direct connections to Interaction Server Pair
• Connection to an Application Cluster that contains a list of Interaction Server Proxies

The Cloud Cluster cannot support both connection options listed above.

When you configure the connection, the Application Parameters field must include the following string:

clusterType=eservices