Jump to: navigation, search

Troubleshooting with Composer

You can troubleshoot voice application errors by using Composer. The errors that are described in this chapter will appear in the call-trace view of Composer. When you start a call through Composer, a window automatically appears that contains the call traces. You can then check the call traces to obtain information about the Genesys Voice Platform (GVP) configuration and other issues.

All of the example logs that are shown in this topic are interaction level logs. Select Windows->Show View->Call Trace to open the call trace window manually if required.

This topic contains the following sections:

This page was last edited on August 3, 2018, at 08:52.
Comments or questions about this documentation? Contact us for support!