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Starting and Stopping Genesys SIP Voicemail

You can start Genesys SIP Voicemail in any of the following ways:

Objective Related procedures and actions
Using Solution Control Interface (SCI) Complete the following procedure:

Resultset next.png Starting and Stopping Genesys SIP Voicemail Applications using Solution Control Interface

Using Genesys Administrator Complete the following procedure:

Resultset next.png Starting and Stopping Genesys SIP Voicemail Applications Using Genesys Administrator

Manually on Linux Use special scripts for stopping and starting SIP Voicemail on Linux:

Resultset next.png Starting Genesys SIP Voicemail Applications Manually Using the Linux Command Line

Resultset next.png Stopping Genesys SIP Voicemail Applications Manually Using the Linux Command Line

Starting and Stopping Genesys SIP Voicemail Applications Using Solution Control Interface

Prerequisites

Start

  1. From the Applications view in SCI, select Genesys SIP Voicemail Application object on the list pane.
  2. Click the appropriate button (Start or Stop) on the toolbar, or select that command from either the Action menu or the shortcut menu. (Right-clicking your Application object displays the shortcut menu.)
  3. Click Yes in the confirmation box that appears. Your application obeys the command that you selected.

End For information about how to use SCI, refer to Framework 8.1 Solution Control Interface Help.

Starting and Stopping Genesys SIP Voicemail Applications Using Genesys Administrator

Prerequisites

Start

  1. Log in to Genesys Administrator.
  2. On the Provisioning tab, select Environment > Applications.
  3. Select the Voicemail folder. The Genesys SIP Voicemail complete installation places all its applications objects into this single folder.
  4. Right-click the folder and select the appropriate command from the drop-down menu. These three choices apply:
    • Start applications
    • Stop applications
    • Stop applications gracefully

    Note: The Stop applications gracefully action starts or stops all application objects inside the selected folder. You can start or stop individual application objects by opening the folder, selecting the appropriate object(s) and command.

End

Starting Genesys SIP Voicemail Applications Manually Using the Linux Command Line

Prerequisites

Start

    1. Go to the directory where Genesys SIP Voicemail is installed.
    2. At the command line, type:./run.sh

End

Stopping Genesys SIP Voicemail Applications Manually Using the Linux Command Line

Prerequisites

Start

  • On the command line, type kill -SIGTERM processid where processid is the Linux process ID for Genesys SIP Voicemail.

End

This page was last edited on July 17, 2020, at 16:05.
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