Starting and Stopping Genesys SIP Voicemail

You can start Genesys SIP Voicemail in any of the following ways:

Objective

Related procedures and actions

Using Solution Control Interface (SCI)

Complete the following procedure:

Using Genesys Administrator

Complete the following procedure:

Manually on Linux

Use special scripts for stopping and starting SIP Voicemail on Linux:

Starting and Stopping Genesys SIP Voicemail Applications Using Solution Control Interface

Prerequisites

Start

From the Applications view in SCI, select Genesys SIP Voicemail Application object on the list pane.
Click the appropriate button (Start or Stop) on the toolbar, or select that command from either the Action menu or the shortcut menu. (Right-clicking your Application object displays the shortcut menu.)
Click Yes in the confirmation box that appears. Your application obeys the command that you selected.

End For information about how to use SCI, refer to Framework 8.1 Solution Control Interface Help.

Prerequisites

Start

Log in to Genesys Administrator.
On the Provisioning tab, select Environment > Applications.
Select the Voicemail folder. The Genesys SIP Voicemail complete installation places all its applications objects into this single folder.
Right-click the folder and select the appropriate command from the drop-down menu. These three choices apply:
- Start applications
- Stop applications
- Stop applications gracefully
Note: The Stop applications gracefully action starts or stops all application objects inside the selected folder. You can start or stop individual application objects by opening the folder, selecting the appropriate object(s) and command.

End

Prerequisites

Start

1. Go to the directory where Genesys SIP Voicemail is installed.
2. At the command line, type:./run.sh

End

Prerequisites

Start

On the command line, type kill -SIGTERM processid where processid is the Linux process ID for Genesys SIP Voicemail.

End