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Configuring and Starting a GMS Cluster

Even if GMS multi-node deployment requires a Load Balancing solution, Genesys does not provide support for third-party software. The steps in this page refer to a sample deployment of HAProxy that should be used only as an example. You must deploy an adequate flavor of Load Balancing software in front of GMS.


  • GMS version 8.5.x
  • Red Hat Linux version 5.0 (32 bit and 64 bit), 4Gb RAM or Higher (for the HA Proxy Load Balancer)
  • Before Support for JDK 8 only
  • Starting in Support for Open JDK 8
  • GMS nodes and cluster are configured.
  • External Cassandra is configured.


The process for initializing a GMS cluster (whether it is a single node, multiple nodes, or multiple data center cluster) is to first correctly configure the Node and Cluster Initialization Properties in each node’s cassandra.yaml configuration file, and then start each node individually, starting with the seed node(s). Configuration file cassandra.yaml is automatically generated by GMS Installation Package, you don't need to update the file until you need specific settings. Installation Package proposes to choose between the type of node "seed node/Not a seed node". The following section details the GMS cluster setup.

Initializing a Single-Node Cluster

GMS is intended to run on multiple nodes, however, you may want to start with a single node cluster for evaluation purposes.

To start GMS on a single node, set the following required properties in the cassandra.yaml file:

cluster_name: GMS Cluster

(Optional) The following properties are already correctly configured for a single node instance of Cassandra. However, if you plan on expanding to more nodes after your single-node evaluation, setting these correctly the first time you start the node is recommended.

seeds: <IP of GMS node>
listen_address: <IP of GMS node>
rpc_address: <IP of GMS node>

Start GMS on the node.

Initializing a Multi-Node or Multi-Data Center Cluster

To correctly configure a multi-node or multi-datacenter cluster you must determine the following information:

  • A name for your cluster
  • How many total nodes your cluster will have, and how many nodes per data center (or replication group)
  • The IP addresses of each node
  • The token for each node (see Calculating Tokens). If you are deploying a multi-datacenter cluster, make sure to assign tokens so that data is evenly distributed within each data center or replication grouping (see Calculating Tokens for Multiple Data Centers).
  • Which nodes will serve as the seed nodes. If you are deploying a multi-datacenter cluster, the seed list should include a node from each data center or replication group.

This information will be used to configure the Node and Cluster Initialization Properties in the cassandra.yaml configuration file on each node in the cluster. Each node should be correctly configured before starting up the cluster, one node at a time (starting with the seed nodes). For example, suppose you are configuring a 4 nodes cluster spanning 1 rack in a single data center. The nodes have the following IPs, and one node in the rack will serve as a seed:

  • GMS node (seed)
  • GMS node1
  • GMS node2
  • GMS node3

The cassandra.yaml files for each node would then have the following modified property settings.


cluster_name: 'GMS Cluster'
       - seeds: ''


cluster_name: 'GMS Cluster'
       - seeds: ''


cluster_name: 'GMS Cluster'
       - seeds: ''


cluster_name: 'GMS Cluster'
       - seeds: ''

When the installation and configuration are done for all GMS's, you can start each instance.

Load Balancing Between GMS Instances

Load balancing is a computer networking methodology to distribute workload across multiple computers or a computer cluster, network links, central processing units, disk drives. In a GMS Cluster, Load Balancing is used to distribute the workload across multiple GMS instances. The software is installed on a separate Red Hat host. The installation of HAProxy is described here. See also How to setup HAProxy as Load Balancer for Nginx on CentOS 7. Once installed, you have to create a configuration file for HAProxy "haproxy-gms.cfg" and copy the following in the file:

    maxconn 256
    mode http
    timeout connect 5000ms
    timeout client 50000ms
    timeout server 50000ms
frontend http-in
    bind *:8080
    default_backend cluster_gms
listen admin
    bind *:9090
    stats enable
backend cluster_gms
        balance roundrobin # Load Balancing algorithm
        #following http check, is used to know the status of a GMS (using NodeService from GMS)
        option httpchk GET /genesys/1/node
        option forwardfor # This sets X-Forwarded-For
        ## Define your servers to balance
        server server1 weight 1 maxconn 512 check
        server server2 weight 1 maxconn 512 check
        server server3 weight 1 maxconn 512 check
        server server4 weight 1 maxconn 512 check

Once done, you can start HAProxy using the following command:

[root@bsgenhaproxy haproxy]# ./haproxy -f haproxy-gms.cfg&nbsp;

GMS Service Management UI

Cluster view in the GMS Service Management User Interface, Home page:


HAProxy Statistics Report page

The following page is available at: http://<haproxy_host>:9090/haproxy?stats


You can now use the HAProxy endpoint http://<haproxy_host>:<haproxy_port> as the main entry point for the Cluster.


If you set up different clusters of GMS for different purposes (Callback, and so on), you must change the cluster name to be able to start GMS (this applies to embedded, and external Cassandra clusters if they are set up for different purposes).

Example of GMS architecture with Cassandra clusters for different purposes:

GMS Cassandra Cluster.png

This page was last edited on August 11, 2021, at 14:16.
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