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Overview of Services

This chapter provides a brief overview of the different services and call flows supported by Genesys Mobile Services. For additional details, please refer to appropriate pages below.

Important.png Note: For all types of services, the gms_user HTTP Header is stored as part of the service data.

Genesys Mobile Services-based Services

These Services are executed in the Genesys Mobile Services server. They provide fixed functionality that can only be tuned through configuration options.

Orchestration Server-based Services

These Services are executed in the Orchestration server. They include sample services which can be altered and customized by a developer to meet specific customer requirements.

Genesys Mobile Services Call Flows

The following link provides detailed call flow diagrams for the Services included with Genesys Mobile Services.

This page was last modified on February 28, 2013, at 10:30.


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