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Call Flows

request-interaction - No Delay

A2C-Basic.png

request-inbound-immediate - No Delay

A2C-Advanced-Sync.png

request-inbound-delay - Delay

Customer originated, push notification, separate call for access code

A2C-Advanced-Async-Separate-Alloc.png

Customer originated, push notification with Access Number/Access Code

A2C-Advanced-Async-Event alloc.png

request-inbound-delay-location

Customer originated, push notification, separate call for access code

A2C-Advanced-Async-Location-Separate  Alloc.png

Customer originated, push notification with Access Number/Access Code

A2C-Advanced-Async-Location-Event Alloc.png

request-inbound-poll

Basic Allocation

A2C-Advanced-Poll.png

Location based Allocation

A2C-Advanced-Poll-location.png

a2c-advanced-sync-enterprise-initiated request-outbound-immediate a2c-advanced-async-enterprise-initiated request-outbound-delay a2c-advanced-poll-enterprise-initiated request-outbound-poll

Advanced Outbound Requests

No Delay – request-outbound-immediate

A2C-Advanced-Enterprise-Initiated-no-delay.png

Delay with Notification – request-outbound-delay

A2C-Advanced-Enterprise-Initiated-delay.png

Delay-Polling – request-outbound-poll

A2C-Advanced-Enterprise-Initiated-delay-poll.png

Access Number Allocation

No Locking

DNIS only  - no match is done here

A2C-Basic-Nolock-DNIS-only.png

Match DNIS + ANI

A2C-Basic-Nolock-DNIS-ANI.png

Match DNIS + Access Code

A2C-Basic nolock-DNIS-AccessCode.png

No Match

A2C-Basic-Nolock-No Match.png

Locking

The only difference between locking and non-locking call flows is the algorithm that determines how access numbers are handed out. In this case, a given access number is only assigned to a single service which allows for a more reliable match.

Match DNIS + ANI

Same as the equivalent no lock case.

Match DNIS + Access Code

Same as the equivalent no lock case.

No Match

Same as the equivalent no lock case.

This page was last modified on February 28, 2013, at 13:15.

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