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Manage Attachments

To manage attachments for Standard Responses:

  1. Select a category.
  2. Select a Standard Response.
  3. Click Attachments.
    ES ESMgr853 Attach1.png
  4. The Edit Attachments pop-up opens.
    • To add an attachment, click Attach.
    • To download an attachment, select it, then click Download. This downloads the file to your environment.
    • To remove an attachment, select it, then click Delete.
    ES ESMgr853 Attach2.png

Next Steps

This page was last modified on October 12, 2018, at 15:44.


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