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Recording Lifecycle Scheduler Parameters

The following table lists and describes the settings and parameters for each Recording Lifecycle Scheduler screen:

Screen Parameter             Description             Default Value Example Value
Recording Lifecycle Scheduler Nodes RWS Node Path Path to the Interaction Recording Web Services node (or Web Services node if you're using version 8.5.210.02 or earlier). Empty /US/CA
Rules List of rules that are applied to the Interaction Recording Web Services node (or Web Services node if you're using version 8.5.210.02 or earlier). Empty Test,Enabled, Every day at 01:00:00:

backup, range: 1 to 2 days old, voice, Parameters:location=file://Myfiles;executeOnScreenRecroding=true,

Recording Lifecycle Scheduler Rules Name Name of the rule. Empty BackupRule
Enabled Indicates if the Rule is enabled. Unchecked
Schedule Specifies the time, in UTC, when the Rule will execute. Empty Every day at 01:00:00
Tasks Specifies the list of tasks that are included in the Rule. Empty backup, range: 1 to 2 days old, voice, Parameters: location=file://Myfiles;executeOnScreenRecroding=true,
Rule Details Name Name of the Rule. Empty Backup Rule
Enabled Indicates if the Rule is enabled for the node. Unchecked
Repeat Daily At: Specifies the time, in UTC, when the Rule will execute. 00:00:00 00:01:00
Tasks Specifies the list of tasks that included with the Rule.
Task Type Task type (purge or backup). Backup Backup
Recording Type Type of recording file. You can choose either voice or screen. Voice
Call Type The type of voice call.

Note: This field is visible only if you select Voice for Recording Type.

You can choose from Inbound, Outbound, Internal, Consult, Unknown or Not Set. Inbound
MIN Age Specifies the minimum age, in days, that the recording file must be before being considered for the task. If set to 0, the task selects records with a minimum age of 0. 0 30
MAX Age Specifies the maximum age, in days, that the recording file must be before being considered for the task. If set to 0, the task selects records with an unrestricted maximum age. 0 40
Include Label Specifies the display name of a label which must be associated with a recording for the task to apply for that recording.

Note: This field is visible only if you select Voice for Recording Type.

Empty label_evaluated
Exclude Label Specifies the display name of a label which must not be associated with a recording for the task to apply for that recording.

Note: This field is visible only if you select Voice for Recording Type.

Empty label_keep_for_now
Attached Data Key Specifies the attached data key. Empty keep_recording
Value Specifies the attached data value. Empty true
Parameters
  • Location: Specifies the URL to where the backup/archive files are to be stored. The URL must start with file://. If not specified, the recording files are exported to the location specified in the server settings.
    Warning
    If the useFullPathInMediaFileBackup option in the application.yaml file is set to true on the node performing the backup task, unzipped backup tasks cannot point to a remotely mounted Windows directory.
  • Next Task: Specifies whether to continue executing the next task if the current task fails. This parameter is not enabled by default.
  • Include Screen Recording: If enabled, after filtering the voice recordings, the same action (purge or backup) is executed on the corresponding screen recording. This parameter is not enabled by default.
  • Backup in zipped format: Select to specify zipped backups. Clear for unzipped backups. (Available only if the Type is Backup. ) This parameter is enabled by default.


You can read details about archiving here: Lifecycle Management Archive Structure and Metadata

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This page was last modified on 28 May 2018, at 05:02.