Genesys Sizing Tools

In order to plan your Genesys deployment you should estimate the solution size and component distribution to help you understand the overall architecture. Genesys provides a number of tools which can provide both overall solution level guidance and architecture as well as detailed product-specific sizing for specific components.

Solution Sizing Resources

• Genesys Sizing Calculator (Restricted to Genesys personnel)

  Genesys customers: contact your account representative if you need assistance with sizing calculations.

• Solution Sizing Guide (under construction)
• Genesys Hardware Sizing Guide

Storage and Bandwidth Sizing

• DB Sizing Worksheet
• Interaction Concentrator DB Sizing Tool
• Genesys Info Mart DB Size Estimator Tool: 8.1, 8.5
• Context Services Storage Sizing Tool
• Network Bandwidth Sizing Calculator

Product Specific Sizing Resources

• SIP Server Sizing Guide
• Interaction Recording Sizing Tool
• Co-browse Sizing Tool
• Web Engagement Sizing Tool
• Knowledge Center Sizing Tool
• Web Services Sizing Tool