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In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key (where the term is used loosely to indicate a surrogate key reference to a field in another table, not a formal constraint)
  • DV = Default value

Table SDR_ACTIVITIES_FACT

Description

Introduced: 8.5.007. Supported in Genesys Engage cloud deployments only.
Modified: 8.5.010.16 (UPDATE_AUDIT_KEY added); 8.5.010 (in Microsoft SQL Server, data type for SESSION_ID modified in multi-language databases)

In partitioned databases, this table is partitioned.


This fact table contains a record of the activities that the user encountered while the call was being processed by the Application. A new row is added for each activity (for example, booking an airline ticket).

Tip
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Column List

Legend

Column Data Type P M F DV
SESSION_ID VARCHAR2(50 CHAR) X X
START_DATE_TIME_KEY NUMBER(10) X X X
SEQUENCE_ID NUMBER(10) X X
START_TS_MS NUMBER(19) X
END_TS_MS NUMBER(19) X
SDR_ACTIVITY_KEY NUMBER(10) X -2
CREATE_AUDIT_KEY NUMBER(19) X X
UPDATE_AUDIT_KEY NUMBER(19) X

SESSION_ID

Modified: 8.5.010 (in Microsoft SQL Server, data type modified in multi-language databases)
The ID as assigned to the session by Orchestration Server. In combination with SEQUENCE_ID, the SESSION_ID forms a value of the composite primary key for this table. You can use the SESSION_ID to link the SDR_ACTIVITIES_FACT record with an SDR_SESSION_FACT.

START_DATE_TIME_KEY

Identifies the start of a 15-minute interval in which the activity started. Use this value as a key to join the fact tables to any configured DATE_TIME dimension, in order to group the facts that are related to the same interval and/or convert the START_TS timestamp to an appropriate time zone.

SEQUENCE_ID

The unique identifier of the activity within the SDR. In combination with SESSION_ID, the SEQUENCE_ID forms a value of the composite primary key for this table.

START_TS_MS

The UTC-equivalent value, in milliseconds, of the date and time at which the activity started.

END_TS_MS

The UTC-equivalent value, in milliseconds, of the date and time at which the activity ended.

SDR_ACTIVITY_KEY

The surrogate key that is used to join the SDR_ACTIVITY dimension to the fact tables.

CREATE_AUDIT_KEY

The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data creation. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools — that is, applications that need to identify newly added data.

UPDATE_AUDIT_KEY

Introduced: Release 8.5.010.16
The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data update. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools — that is, applications that need to identify recently modified data.

Index List

CODE U C Description
I_SDR_ACTIVITIES_FACT_SDT Improves access time, based on the Start Date Time key.

Index I_SDR_ACTIVITIES_FACT_SDT

Field Sort Comment
START_DATE_TIME_KEY Ascending

Subject Areas

No subject area information available.

This page was last edited on January 10, 2020, at 20:48.
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