Blocks

Blocks are the individual steps in a callflow.

Each blocks performs a single basic function. For example, a Start block signals the start of the application, and an End block signals the end of the application.

The following blocks are available in GAAP:

• Start Block
• End Block
• Message Block
• Menu Block
• Question Block
• Phone Block
• Link Block
• Interceptor Block
• Script Block
• Recording Block