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Event Subscription

BroadWorks Connector identifies hoteling guest subscribers by using the MonitorDeviceType private extension in the CSTA StartMonitor request; they have a MonitorDeviceType of acdAgent.

Initially, BroadWorks Connector only subscribes for HotelingGuest events on behalf of guest subscribers as follows:

  • When BroadWorks Connector receives a HotelingGuest event indicating that the guest subscriber is associated with a hoteling host, it subscribes for all event types.
  • When BroadWorks Connector receives a HotelingGuest event indicating that the guest subscriber is no longer associated with a hoteling host, the Connector deletes all event subscriptions except for Hoteling Guest.
This page was last edited on March 26, 2013, at 12:57.
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