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Pre-installation Checklist

Before you begin installing SpeechMiner, ensure the following:

  • You have the required hardware (see System Requirements).
  • You have received the following from Genesys:
    • SpeechMiner installation package
    • Licenses
  • Space check: The hard drives of the machines on which you are planning to install the system components have sufficient space available for those components (see System Requirements).
  • OS check: All machines have supported operating systems (see System Requirements).
  • Machine connectivity: All machines are functional and connected to the network.
  • Admin user: The user account that will be used to install the components has Administrator permissions on all machines on which components will be installed.
  • .NET Framework:Microsoft .NET Framework 3.5 SP1 is installed on all machines.
  • SQL Server: Microsoft SQL Server with Reporting Services (2008 or 2012) is installed and configured on the database server.
  • IIS installation: The Internet Information Server component is installed and operational on the Web server and Interaction Receiver server.
  • Report Viewer installation: Optional Report Viewer is installed if it is required.
  • File sharing: Simple file sharing is disabled on all machines.
  • Audio capabilities: Machines on which the SpeechMiner web application will run have functioning audio devices, and Windows Media Player version 10 or 11 installed (see System Requirements).
This page was last edited on March 28, 2014, at 03:18.
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